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What do the document statuses mean?

Understand each status and when you need to take action.

Written by Ersin Cokluk

Common statuses

  • To be reviewed: the document has been received and is waiting for review.

  • To be checked: details have been suggested automatically and still need confirmation.

  • Answer needed: a question is waiting for you on the document.

  • Processed: the document has been reviewed and added to the accounts.

  • Not accepted: the file cannot be processed, for example because it is unreadable or a duplicate.

When do you need to act?

For Answer needed, open the document and reply to the question. For Not accepted, read the reason and submit a better or correct file if needed. The other steps are normally handled by Van Passe or your accountant.

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